At Urban Pantry, we believe fresh groceries shouldn’t take all day to reach you.
That’s why we have designed a delivery plan that aligns with your pace — predictable, and always on time.
Delivery Schedule
Our delivery planning largely fits the timelines highlighted in the table below.
Your order is picked and packed as soon as it’s confirmed, but the dispatch plan fits well into your schedule.
At the Checkout page, be sure to select the arrival timeslot that works best for you.
| Order Time | Delivery Time |
|---|---|
| 9:00 AM – 4:00 PM | Within 2 hours OR as guided by you |
| 4:00 PM – Midnight | Next day by 9AM OR as guided by you |
| Midnight – 9:00 AM | Delivery by 9AM OR as guided by you |
Delivery Charges
We keep it simple.
Kes 24 per kilometer.
No base fee. No funny math. You only pay for the distance.
And that’s not all. The more you shop, the lighter your delivery cost gets!
Spend Kes 4,799+ → Delivery cost is on us.
Spend Kes 3,800+ → We cover 30% of your delivery cost.
Spend Kes 3,300+ → We cover 20% of your delivery cost.
Spend Kes 2,800+ → We cover 10% of your delivery cost.
Your delivery cost adjusts automatically, once you lock your delivery location — no codes, no guessing.
Delivery Coverage
We currently deliver within a 35-kilometer radius from Nairobi CBD.
Not sure if we deliver to your area?
Simply enter your delivery location at Checkout — our system will confirm.
How It Works
Place your order.
We process your order immediately.
Your delivery is scheduled— as explained above.
Our riders handle every order with care, ensuring your groceries arrive just as crisp, cool, and colorful as when they left our store.
Our Promise
We’re redefining grocery delivery for modern city life.
No delays. No stories. Just fresh, timely, and reliable service — the Urban Pantry way.
Pick Your Aisle
